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Guest Comment Card

Guest Comment Card for West Inn & Suites

Front Desk
Accuracy of Reservation:
Excellent  Good  Fair  Poor 
Courtesy of Staff
Excellent  Good  Fair  Poor 
Check-In Efficiency
Excellent  Good  Fair  Poor 
Check-Out Efficiency
Excellent  Good  Fair  Poor 
Comments

Housekeeping

Cleanliness
Excellent  Good  Fair  Poor 
Properly Supplied
Excellent  Good  Fair  Poor 
Service Quality
Excellent  Good  Fair  Poor 
Comments

Maintenance
Functionality of TV, Lights, Plumbing, etc
Excellent  Good  Fair  Poor 
Repair Request Response
Excellent  Good  Fair  Poor 
Pool and Outdoor Area
Excellent  Good  Fair  Poor 
Comments

Breakfast
Variety of Foods
Excellent  Good  Fair  Poor 
Quality of Food
Excellent  Good  Fair  Poor 
Quality of Service
Excellent  Good  Fair  Poor 
Comments

General Comment
Overall, how would you rate the West Inn & Suites?
Excellent  Good  Fair  Poor 
How would you rate the value for price paid?
Excellent  Good  Fair  Poor 
When you return to the area, what is the likelihood that you would stay with us again?
Excellent  Good  Fair  Poor 
How would you rate our staff’s hospitality?
Excellent  Good  Fair  Poor 
During your stay were there any members of our staff who were particularly helpful in making your visit more enjoyable?
Comments
Would you recommend West Inn & Suites to your friends and business colleagues?
Yes  No 
Why did you choose to stay at West Inn & Suites?
Advertising 
Internet Presence 
Reputation 
Visiting Family/Friends 
My company selected you 
Guest Recommendation 
Travel Agent Recommendation 
Other
Are there any services or amenities that you would like to see us offer?
When you stay in a chain hotel, which chain do you prefer?
Which factors are most important when you are choosing your accommodations?
Location 
Price 
Staff Hospitality 
Uniqueness of the Property 
Amenities - please specify
Other

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West Inn & Suites | 4970 Avenida Encinas | Carlsbad, CA 92008 | Phn: 866-431-9378